{"id":642,"date":"2026-01-26T16:46:59","date_gmt":"2026-01-26T16:46:59","guid":{"rendered":"https:\/\/convert24.co\/privacy-policy\/"},"modified":"2026-03-11T16:26:47","modified_gmt":"2026-03-11T16:26:47","slug":"privacy_policy","status":"publish","type":"page","link":"https:\/\/convert24.co\/fr\/privacy_policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"642\" class=\"elementor elementor-642 elementor-203\">\n\t\t\t\t<div class=\"elementor-element elementor-element-694a2813 e-flex e-con-boxed e-con e-parent\" data-id=\"694a2813\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c444a54 elementor-widget elementor-widget-text-editor\" data-id=\"5c444a54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"691\" data-end=\"711\">Derni\u00e8re mise \u00e0 jour : 2026<\/p><p data-start=\"713\" data-end=\"903\">Cette politique de confidentialit\u00e9 d\u00e9crit comment Digital24 LTD (\u00ab&nbsp;Soci\u00e9t\u00e9&nbsp;\u00bb, \u00ab&nbsp;nous&nbsp;\u00bb, \u00ab&nbsp;notre&nbsp;\u00bb) collecte, utilise et prot\u00e8ge tes donn\u00e9es personnelles lorsque tu acc\u00e8des ou utilises <a class=\"decorated-link\" href=\"https:\/\/convert24.co\/fr\/\" target=\"_new\" rel=\"noopener\" data-start=\"868\" data-end=\"886\">https:\/\/convert24.co<\/a> (le \u00ab&nbsp;Service&nbsp;\u00bb).<\/p><p data-start=\"905\" data-end=\"1019\">Digital24 LTD est le <strong data-start=\"931\" data-end=\"950\">Responsable du traitement des donn\u00e9es<\/strong> au sens du R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD).<\/p><hr data-start=\"1021\" data-end=\"1024\"><h3 data-start=\"1026\" data-end=\"1056\">1. Donn\u00e9es personnelles que nous collectons<\/h3><h4 data-start=\"1058\" data-end=\"1089\">1.1 Informations que tu fournis<\/h4><p data-start=\"1090\" data-end=\"1152\">Lorsque tu cr\u00e9es un compte ou utilises le Service, nous pouvons collecter&nbsp;:<\/p><ul data-start=\"1153\" data-end=\"1227\"><li data-start=\"1153\" data-end=\"1161\"><p data-start=\"1155\" data-end=\"1161\">Nom<\/p><\/li><li data-start=\"1162\" data-end=\"1179\"><p data-start=\"1164\" data-end=\"1179\">Adresse e-mail<\/p><\/li><li data-start=\"1180\" data-end=\"1203\"><p data-start=\"1182\" data-end=\"1203\">Identifiants de compte<\/p><\/li><li data-start=\"1204\" data-end=\"1227\"><p data-start=\"1206\" data-end=\"1227\">Statut de l\u2019abonnement<\/p><\/li><\/ul><h4 data-start=\"1229\" data-end=\"1256\">1.2 Informations de paiement<\/h4><p data-start=\"1257\" data-end=\"1303\">Les paiements sont trait\u00e9s de mani\u00e8re s\u00e9curis\u00e9e par <strong data-start=\"1292\" data-end=\"1302\">Stripe<\/strong>.<\/p><p data-start=\"1305\" data-end=\"1436\">Nous ne stockons <strong data-start=\"1311\" data-end=\"1318\">pas<\/strong> et ne traitons pas les num\u00e9ros complets de carte de cr\u00e9dit ou de d\u00e9bit.<br data-start=\"1370\" data-end=\"1373\">Stripe agit en tant que responsable du traitement des donn\u00e9es ind\u00e9pendant pour les donn\u00e9es de paiement.<\/p><p data-start=\"1438\" data-end=\"1487\">Politique de confidentialit\u00e9 de Stripe&nbsp;: <a class=\"decorated-link\" href=\"https:\/\/stripe.com\/privacy\" target=\"_new\" rel=\"noopener\" data-start=\"1461\" data-end=\"1487\">https:\/\/stripe.com\/privacy<\/a><\/p><hr data-start=\"1489\" data-end=\"1492\"><h4 data-start=\"1494\" data-end=\"1530\">1.3 Informations sur l\u2019appareil et l\u2019utilisation<\/h4><p data-start=\"1531\" data-end=\"1590\">Nous collectons automatiquement des donn\u00e9es techniques limit\u00e9es, notamment&nbsp;:<\/p><ul data-start=\"1591\" data-end=\"1728\"><li data-start=\"1591\" data-end=\"1605\"><p data-start=\"1593\" data-end=\"1605\">Adresse IP<\/p><\/li><li data-start=\"1606\" data-end=\"1622\"><p data-start=\"1608\" data-end=\"1622\">Type de navigateur<\/p><\/li><li data-start=\"1623\" data-end=\"1638\"><p data-start=\"1625\" data-end=\"1638\">Type d\u2019appareil<\/p><\/li><li data-start=\"1639\" data-end=\"1673\"><p data-start=\"1641\" data-end=\"1673\">Localisation approximative (pays)<\/p><\/li><li data-start=\"1674\" data-end=\"1728\"><p data-start=\"1676\" data-end=\"1728\">Donn\u00e9es d\u2019utilisation li\u00e9es \u00e0 l\u2019interaction avec le Service<\/p><\/li><\/ul><hr data-start=\"1730\" data-end=\"1733\"><h4 data-start=\"1735\" data-end=\"1757\">1.4 Fichiers t\u00e9l\u00e9charg\u00e9s<\/h4><p data-start=\"1758\" data-end=\"1795\">Lorsque tu t\u00e9l\u00e9charges des fichiers pour la conversion&nbsp;:<\/p><ul data-start=\"1796\" data-end=\"1961\"><li data-start=\"1796\" data-end=\"1851\"><p data-start=\"1798\" data-end=\"1851\">Les fichiers sont trait\u00e9s uniquement pour fournir le Service.<\/p><\/li><li data-start=\"1852\" data-end=\"1919\"><p data-start=\"1854\" data-end=\"1919\">Tous les fichiers t\u00e9l\u00e9charg\u00e9s sont supprim\u00e9s dans les 24&nbsp;heures.<\/p><\/li><li data-start=\"1920\" data-end=\"1961\"><p data-start=\"1922\" data-end=\"1961\">Nous ne stockons pas d\u00e9finitivement les fichiers des utilisateurs.<\/p><\/li><\/ul><hr data-start=\"1963\" data-end=\"1966\"><h3 data-start=\"1968\" data-end=\"2014\">2. Bases juridiques du traitement (Art.&nbsp;6 du RGPD)<\/h3><p data-start=\"2016\" data-end=\"2070\">Nous traitons les donn\u00e9es personnelles sur les bases juridiques suivantes&nbsp;:<\/p><ul data-start=\"2072\" data-end=\"2393\"><li data-start=\"2072\" data-end=\"2139\"><p data-start=\"2074\" data-end=\"2139\"><strong data-start=\"2074\" data-end=\"2113\">Ex\u00e9cution du contrat (Art.&nbsp;6(1)(b))<\/strong> \u2013 pour fournir le Service.<\/p><\/li><li data-start=\"2140\" data-end=\"2227\"><p data-start=\"2142\" data-end=\"2227\"><strong data-start=\"2142\" data-end=\"2177\">Obligation l\u00e9gale (Art.&nbsp;6(1)(c))<\/strong> \u2013 respect des obligations fiscales et comptables.<\/p><\/li><li data-start=\"2228\" data-end=\"2316\"><p data-start=\"2230\" data-end=\"2316\"><strong data-start=\"2230\" data-end=\"2268\">Int\u00e9r\u00eat l\u00e9gitime (Art.&nbsp;6(1)(f))<\/strong> \u2013 pr\u00e9vention de la fraude, s\u00e9curit\u00e9, int\u00e9grit\u00e9 du syst\u00e8me.<\/p><\/li><li data-start=\"2317\" data-end=\"2393\"><p data-start=\"2319\" data-end=\"2393\"><strong data-start=\"2319\" data-end=\"2345\">Consentement (Art.&nbsp;6(1)(a))<\/strong> \u2013 cookies, analyses, technologies publicitaires.<\/p><\/li><\/ul><hr data-start=\"2395\" data-end=\"2398\"><h3 data-start=\"2400\" data-end=\"2426\">3. Comment nous utilisons tes donn\u00e9es<\/h3><p data-start=\"2428\" data-end=\"2452\">Nous utilisons les donn\u00e9es personnelles pour&nbsp;:<\/p><ul data-start=\"2453\" data-end=\"2737\"><li data-start=\"2453\" data-end=\"2488\"><p data-start=\"2455\" data-end=\"2488\">Cr\u00e9er et g\u00e9rer des comptes d\u2019utilisateur<\/p><\/li><li data-start=\"2489\" data-end=\"2527\"><p data-start=\"2491\" data-end=\"2527\">Traiter les abonnements et les paiements<\/p><\/li><li data-start=\"2528\" data-end=\"2574\"><p data-start=\"2530\" data-end=\"2574\">Fournir des services techniques de conversion de fichiers<\/p><\/li><li data-start=\"2575\" data-end=\"2668\"><p data-start=\"2577\" data-end=\"2668\">Envoyer des e-mails transactionnels (cr\u00e9ation de compte, confirmation de paiement, notifications de service)<\/p><\/li><li data-start=\"2669\" data-end=\"2706\"><p data-start=\"2671\" data-end=\"2706\">Assurer la s\u00e9curit\u00e9 et pr\u00e9venir les abus<\/p><\/li><li data-start=\"2707\" data-end=\"2737\"><p data-start=\"2709\" data-end=\"2737\">Am\u00e9liorer les performances du syst\u00e8me<\/p><\/li><\/ul><p data-start=\"2739\" data-end=\"2802\">Nous n\u2019envoyons <strong data-start=\"2745\" data-end=\"2752\">pas<\/strong> de newsletters marketing ni d\u2019e-mails promotionnels.<\/p><hr data-start=\"2804\" data-end=\"2807\"><h3 data-start=\"2809\" data-end=\"2848\">4. Cookies et technologies de suivi<\/h3><p>Nous utilisons les outils d\u2019analyse et de suivi suivants&nbsp;:<\/p><p>&#8211; Google Analytics <br>&#8211; Google Ads <br>&#8211; Microsoft Clarity<\/p><p>Ces services nous aident \u00e0 comprendre comment les utilisateurs interagissent avec le Service, \u00e0 analyser les mod\u00e8les d\u2019utilisation, \u00e0 am\u00e9liorer l\u2019exp\u00e9rience utilisateur et \u00e0 optimiser les performances.<\/p><p>Microsoft Clarity fournit des enregistrements de session et des cartes thermiques qui nous permettent d\u2019observer les interactions des utilisateurs telles que les mouvements de la souris, le comportement de d\u00e9filement et les sch\u00e9mas de navigation. Ces enregistrements ne collectent pas intentionnellement de donn\u00e9es personnelles sensibles et sont utilis\u00e9s uniquement \u00e0 des fins d\u2019am\u00e9lioration du service. <\/p><p>Les cookies et les technologies de suivi ne sont utilis\u00e9s qu\u2019avec ton consentement lorsque la loi l\u2019exige. <br>Tu peux g\u00e9rer ou retirer ton consentement aux cookies via les param\u00e8tres de ton navigateur ou notre banni\u00e8re de cookies.<\/p><p>Politique de confidentialit\u00e9 de Microsoft&nbsp;: https:\/\/privacy.microsoft.com <br>Politique de confidentialit\u00e9 de Google&nbsp;: https:\/\/policies.google.com\/privacy<\/p><hr data-start=\"3182\" data-end=\"3185\"><h3 data-start=\"3187\" data-end=\"3217\">5. Partage des donn\u00e9es personnelles<\/h3><p data-start=\"3219\" data-end=\"3292\">Nous pouvons partager des donn\u00e9es personnelles avec des fournisseurs tiers de confiance, notamment&nbsp;:<\/p><ul data-start=\"3294\" data-end=\"3556\"><li data-start=\"3294\" data-end=\"3329\"><p data-start=\"3296\" data-end=\"3329\"><strong data-start=\"3296\" data-end=\"3306\">Stripe<\/strong> \u2013 traitement des paiements<\/p><\/li><li data-start=\"3330\" data-end=\"3382\"><p data-start=\"3332\" data-end=\"3382\"><strong data-start=\"3332\" data-end=\"3351\">Bubble.io \/ AWS<\/strong> \u2013 h\u00e9bergement et infrastructure<\/p><\/li><li data-start=\"3383\" data-end=\"3443\"><p data-start=\"3385\" data-end=\"3443\"><strong data-start=\"3385\" data-end=\"3423\">Fournisseurs externes de conversion de fichiers<\/strong> \u2013 traitement des fichiers<\/p><\/li><li data-start=\"3444\" data-end=\"3482\"><p data-start=\"3446\" data-end=\"3482\">Google \u2013 analyses et publicit\u00e9<\/p><\/li><li data-start=\"3483\" data-end=\"3513\"><p data-start=\"3485\" data-end=\"3513\">Fournisseurs de support client<\/p><\/li><li data-start=\"3514\" data-end=\"3556\"><p data-start=\"3516\" data-end=\"3556\">Autorit\u00e9s l\u00e9gales lorsque la loi l\u2019exige<\/p><\/li><\/ul><p data-start=\"3558\" data-end=\"3646\">Ces fournisseurs agissent en tant que <strong data-start=\"3581\" data-end=\"3600\">sous-traitants des donn\u00e9es<\/strong> et traitent les donn\u00e9es uniquement selon nos instructions.<\/p><p data-start=\"3648\" data-end=\"3681\">Nous ne vendons jamais tes donn\u00e9es personnelles.<\/p><hr data-start=\"3683\" data-end=\"3686\"><h3 data-start=\"3688\" data-end=\"3721\">6. Traitement des fichiers par des tiers<\/h3><p data-start=\"3723\" data-end=\"3801\">Pour fournir des services de conversion de fichiers, nous utilisons des <strong data-start=\"3767\" data-end=\"3800\">API externes de traitement de fichiers<\/strong>.<\/p><p data-start=\"3803\" data-end=\"3952\">En utilisant le Service, tu reconnais que tes fichiers t\u00e9l\u00e9charg\u00e9s peuvent \u00eatre transmis \u00e0 des sous-traitants tiers uniquement \u00e0 des fins de conversion technique.<\/p><p data-start=\"3954\" data-end=\"4056\">Ces fournisseurs agissent en tant que sous-traitants des donn\u00e9es et sont contractuellement tenus de traiter les donn\u00e9es uniquement en notre nom.<\/p><hr data-start=\"4058\" data-end=\"4061\"><h3 data-start=\"4063\" data-end=\"4097\">7. Transferts internationaux de donn\u00e9es<\/h3><p data-start=\"4099\" data-end=\"4236\">Certains de nos fournisseurs de services (y compris Stripe, Google, Bubble\/AWS et les API de conversion de fichiers) peuvent \u00eatre situ\u00e9s en dehors de l\u2019Union europ\u00e9enne.<\/p><p data-start=\"4238\" data-end=\"4355\">Lorsque des donn\u00e9es personnelles sont transf\u00e9r\u00e9es en dehors de l\u2019UE, ces transferts sont prot\u00e9g\u00e9s par des garanties appropri\u00e9es, notamment&nbsp;:<\/p><ul data-start=\"4357\" data-end=\"4475\"><li data-start=\"4357\" data-end=\"4435\"><p data-start=\"4359\" data-end=\"4435\">Les <strong data-start=\"4359\" data-end=\"4397\">clauses contractuelles types (CCT)<\/strong> approuv\u00e9es par la Commission europ\u00e9enne<\/p><\/li><li data-start=\"4436\" data-end=\"4475\"><p data-start=\"4438\" data-end=\"4475\">Les d\u00e9cisions d\u2019ad\u00e9quation, le cas \u00e9ch\u00e9ant<\/p><\/li><\/ul><hr data-start=\"4477\" data-end=\"4480\"><h3 data-start=\"4482\" data-end=\"4502\">8. Conservation des donn\u00e9es<\/h3><p data-start=\"4504\" data-end=\"4615\">Nous conservons les donn\u00e9es personnelles uniquement aussi longtemps que n\u00e9cessaire pour fournir le Service et nous conformer aux obligations l\u00e9gales.<\/p><h4 data-start=\"4617\" data-end=\"4641\">8.1 Fichiers t\u00e9l\u00e9charg\u00e9s<\/h4><p data-start=\"4642\" data-end=\"4707\">Tous les fichiers t\u00e9l\u00e9charg\u00e9s sont automatiquement supprim\u00e9s dans les <strong data-start=\"4694\" data-end=\"4706\">24&nbsp;heures<\/strong>.<\/p><h4 data-start=\"4709\" data-end=\"4731\">8.2 Donn\u00e9es de compte<\/h4><p data-start=\"4732\" data-end=\"4912\">Les donn\u00e9es relatives au compte (telles que l\u2019adresse e-mail et le statut de l\u2019abonnement) sont conserv\u00e9es aussi longtemps que ton compte reste actif.<br data-start=\"4856\" data-end=\"4859\">Tu peux demander la suppression de ton compte \u00e0 tout moment.<\/p><h4 data-start=\"4914\" data-end=\"4936\">8.3 Donn\u00e9es de paiement<\/h4><p data-start=\"4937\" data-end=\"5076\">Nous ne stockons pas les d\u00e9tails complets de la carte de paiement. Les donn\u00e9es de paiement sont stock\u00e9es et g\u00e9r\u00e9es par <strong data-start=\"5018\" data-end=\"5028\">Stripe<\/strong> conform\u00e9ment \u00e0 ses propres obligations l\u00e9gales. <\/p><h4 data-start=\"5078\" data-end=\"5115\">8.4 Donn\u00e9es techniques et de s\u00e9curit\u00e9<\/h4><p data-start=\"5116\" data-end=\"5280\">Nous pouvons traiter temporairement des donn\u00e9es techniques limit\u00e9es \u00e0 des fins de s\u00e9curit\u00e9, de pr\u00e9vention de la fraude et d\u2019int\u00e9grit\u00e9 du syst\u00e8me. Ces donn\u00e9es ne sont conserv\u00e9es que pendant la p\u00e9riode minimale n\u00e9cessaire. <\/p><hr data-start=\"5282\" data-end=\"5285\"><h3 data-start=\"5287\" data-end=\"5315\">9. Tes droits en vertu du RGPD<\/h3><p data-start=\"5317\" data-end=\"5339\">Tu as le droit de&nbsp;:<\/p><ul data-start=\"5340\" data-end=\"5565\"><li data-start=\"5340\" data-end=\"5369\"><p data-start=\"5342\" data-end=\"5369\">Acc\u00e9der \u00e0 tes donn\u00e9es personnelles<\/p><\/li><li data-start=\"5370\" data-end=\"5397\"><p data-start=\"5372\" data-end=\"5397\">Rectifier les donn\u00e9es inexactes<\/p><\/li><li data-start=\"5398\" data-end=\"5444\"><p data-start=\"5400\" data-end=\"5444\">Demander la suppression (\u00ab&nbsp;droit \u00e0 l\u2019oubli&nbsp;\u00bb)<\/p><\/li><li data-start=\"5445\" data-end=\"5468\"><p data-start=\"5447\" data-end=\"5468\">Restreindre le traitement<\/p><\/li><li data-start=\"5469\" data-end=\"5489\"><p data-start=\"5471\" data-end=\"5489\">Portabilit\u00e9 des donn\u00e9es<\/p><\/li><li data-start=\"5490\" data-end=\"5514\"><p data-start=\"5492\" data-end=\"5514\">T\u2019opposer au traitement<\/p><\/li><li data-start=\"5515\" data-end=\"5565\"><p data-start=\"5517\" data-end=\"5565\">D\u00e9poser une plainte aupr\u00e8s d\u2019une autorit\u00e9 de contr\u00f4le<\/p><\/li><\/ul><p data-start=\"5567\" data-end=\"5628\">Pour exercer tes droits, contacte-nous \u00e0 l\u2019adresse suivante&nbsp;:<br data-start=\"5606\" data-end=\"5609\"><strong data-start=\"5609\" data-end=\"5628\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5611\" data-end=\"5626\">info@convert24.co<\/a><\/strong><\/p><hr data-start=\"5630\" data-end=\"5633\"><h3 data-start=\"5635\" data-end=\"5655\">10. S\u00e9curit\u00e9 des donn\u00e9es<\/h3><p data-start=\"5657\" data-end=\"5740\">Nous mettons en \u0153uvre des mesures de s\u00e9curit\u00e9 techniques et organisationnelles appropri\u00e9es, notamment&nbsp;:<\/p><ul data-start=\"5741\" data-end=\"5837\"><li data-start=\"5741\" data-end=\"5774\"><p data-start=\"5743\" data-end=\"5774\">Connexions chiffr\u00e9es (HTTPS)<\/p><\/li><li data-start=\"5775\" data-end=\"5806\"><p data-start=\"5777\" data-end=\"5806\">Infrastructure cloud s\u00e9curis\u00e9e<\/p><\/li><li data-start=\"5807\" data-end=\"5837\"><p data-start=\"5809\" data-end=\"5837\">Acc\u00e8s interne restreint<\/p><\/li><\/ul><p data-start=\"5839\" data-end=\"5895\">Cependant, aucun syst\u00e8me en ligne ne peut \u00eatre garanti \u00e0 100&nbsp;% s\u00fbr.<\/p><hr data-start=\"5897\" data-end=\"5900\"><h3 data-start=\"5902\" data-end=\"5924\">11. Donn\u00e9es relatives aux enfants<\/h3><p data-start=\"5926\" data-end=\"6047\">Le Service n\u2019est pas destin\u00e9 aux personnes de moins de 18&nbsp;ans.<br data-start=\"5990\" data-end=\"5993\">Nous ne collectons pas sciemment de donn\u00e9es personnelles aupr\u00e8s de mineurs.<\/p><hr data-start=\"6049\" data-end=\"6052\"><h3 data-start=\"6054\" data-end=\"6083\">12. Modifications de cette politique<\/h3><p data-start=\"6085\" data-end=\"6254\">Nous pouvons mettre \u00e0 jour cette politique de confidentialit\u00e9 de temps \u00e0 autre pour refl\u00e9ter les modifications l\u00e9gales ou op\u00e9rationnelles.<br data-start=\"6177\" data-end=\"6180\">L\u2019utilisation continue du Service constitue l\u2019acceptation de la politique mise \u00e0 jour.<\/p><h4><b>13. Contact<\/b><\/h4><p><span style=\"font-weight: 400;\">Digital24 LTD<br><\/span><span style=\"font-weight: 400;\">Kemp House, 160 City Road, London<br><\/span><span style=\"font-weight: 400;\">London, London EC1V 2NX<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Angleterre<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">E-mail&nbsp;: info@convert24.co<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 2026 Cette politique de confidentialit\u00e9 d\u00e9crit comment Digital24 LTD (\u00ab&nbsp;Soci\u00e9t\u00e9&nbsp;\u00bb, \u00ab&nbsp;nous&nbsp;\u00bb, \u00ab&nbsp;notre&nbsp;\u00bb) collecte, utilise et 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